Moon Palace The Grand Cancun - All-inclusive
Map
With a stay at Moon Palace The Grand Cancun - All-inclusive in Cancun, you'll be within a 5-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This all-inclusive property is 11.8 mi (19.1 km) from Delfines Beach and 15.5 mi (24.9 km) from La Isla Shopping Mall.
Hotel Facilities
Pamper yourself with onsite massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This Art Deco property also features complimentary wireless internet access, concierge services, and an arcade/game room.
Hotel Facilities
- Elevator
- Fitness facilities
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Shopping on site
- Total number of rooms: 1304
- Number of floors: 3
- Number of buildings/towers: 9
- Airport transportation (surcharge)
- Conference space
- Coffee/tea in common areas
- Laundry facilities
- Arcade/game room
- Garden
- Free breakfast
- Nightclub
- Children's pool
- Spa services on site
- 24-hour front desk
- Porter/bellhop
- Dry cleaning/laundry service
- On private beach
- Marina on site
- Steam room
- Wedding services
- Designated smoking areas
- Pool umbrellas
- Billiards or pool table
- Tours/ticket assistance
- Free WiFi
- Braille or raised signage
- Year Built: 2017
- Number of restaurants: 12
- Conference space size (feet): 32630
- Conference space size (meters): 3031
- Number of meeting rooms: 10
- Golf course on site
- Lazy river
- Waterslide
- Number of outdoor pools: 9
- Outdoor tennis courts: 4
- Snack bar/deli
- Free self parking
- Free valet parking
- Computer station
- Rooftop terrace
- Number of bars/lounges: 9
- Number of beach bars: 1
- Number of swim-up bars: 5
- Number of coffee shops/cafes: 1
- Luggage storage
- Free water park access
- Beach umbrellas
- Free beach cabanas
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Terrace
- Children's club (free)
- Supervised childcare/activities (free)
- Infant/toddler toys
- Lockers available
- Evening entertainment
- Ballroom
- Banquet hall
- Reception hall
- Trampoline
- Air hockey
- Outdoor furniture
- Children's games
- Children's toys
- Wheelchair accessible (may have limitations)
- Free beach club on site
- Wheelchair-accessible path to elevator
- Handrails in hallways
- Handrails in stairways
Room Facilities
- Air conditioning
- Television
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- Jetted bathtub
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Desk
- Premium bedding
- Soundproofed rooms
- Turndown service
- Free bottled water
- Premium TV channels
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Slippers
- Shower only
- In-room safe (laptop compatible)
- Cable TV service
- Free WiFi
- Pillow menu
- MP3 docking station
- Rainfall showerhead
- Furnished balcony
- Private spa tub
- Free long-distance calls
- Free international calls
- Free cribs/infant beds
- Minibar (stocked, free items)
- Rollaway/extra beds (free)
- Towels provided
- Linens provided
- Smart TV
- Soap
- Shampoo
- Toilet paper
- Mini-fridge
- Braille signage
- Visual fire alarm
Hotel Policies & Hotel Remarks
Moon Palace The Grand Cancun - All-inclusive
- Hotel Policies
- Check-In: 3:00 PM - midnight
- Check-Out: 12:00 PM
- Minimum check-in age is 18
- Pets
- Pets not allowed
- Only service animals are allowed
- Service animals exempt from fees/restrictions
- Payment types
- American Express
- Mastercard
- Visa
- Cash
- Debit cards
- Description
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- Cashless payment methods are available for all transactions.
- Airport shuttle fee: USD 26 per person (roundtrip)
- Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
With a stay at Moon Palace The Grand Cancun - All-inclusive in Cancun, you'll be within a 5-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This all-inclusive property is 11.8 mi (19.1 km) from Delfines Beach and 15.5 mi (24.9 km) from La Isla Shopping Mall.
Make yourself at home in one of the 1304 air-conditioned rooms featuring indoor private hot tubs and Smart televisions. Rooms have private furnished balconies. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls.
Pamper yourself with onsite massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This Art Deco property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite at JC Steakhouse, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 9 bars/lounges, or 5 swim-up bars. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 32630 square feet (3031 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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