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Waldorf Astoria Riviera Maya

Carretera Federal 307 Kilometro 333, Cancun
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When you stay at Waldorf Astoria Riviera Maya in Cancun, you'll be on the beach, within a 15-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This beach resort is 17.8 mi (28.6 km) from La Isla Shopping Mall and 13.7 mi (22.1 km) from Iberostar Cancun Golf Course.

Hotel Facilities

Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a steam room, and a 24-hour fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and a picnic area.

Hotel Facilities

  • Elevator
  • ATM/banking
  • Concierge services
  • Total number of rooms: 173
  • Number of floors: 6
  • Number of buildings/towers: 1
  • Breakfast available (surcharge)
  • Garden
  • Picnic area
  • 24-hour front desk
  • Business center
  • Full-service spa
  • Steam room
  • Smoke-free property
  • Free WiFi
  • Year Built: 2022
  • Number of restaurants: 3
  • Number of meeting rooms: 5
  • Number of outdoor pools: 2
  • Conference center
  • Free self parking
  • Free valet parking
  • Number of bars/lounges: 1
  • Number of poolside bars: 1
  • 24-hour fitness facilities
  • Terrace
  • Firepit
  • Couples/private dining
  • Private picnics
  • Banquet hall
  • Outdoor furniture
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways

Room Facilities

  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Iron/ironing board
  • In-room safe
  • Espresso maker
  • Room service (24 hours)
  • In-room climate control (air conditioning)
  • Blackout drapes/curtains
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Private plunge pool
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Braille signage
  • Hand-held showerhead
  • Height-adjustable showerhead

Hotel Policies & Hotel Remarks

Waldorf Astoria Riviera Maya

Carretera Federal 307 Kilometro 333, Cancun, Quintana Roo, Mexico
  • Hotel Policies
  • Check-In: 3:00 PM - anytime
  • Check-Out: 12:00 PM
  • Minimum check-in age is 18
  • Pets
  • Pets allowed
  • Pet maximum weight in kg is: 23
  • Pet maximum weight in lb is: 51
  • Only dogs are allowed
  • Maximum number of pets per room: 2
  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Payment types
  • American Express
  • Mastercard
  • Visa
  • Cash not accepted
  • Debit cards not accepted
  • Description
  • When you stay at Waldorf Astoria Riviera Maya in Cancun, you'll be on the beach, within a 15-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This beach resort is 17.8 mi (28.6 km) from La Isla Shopping Mall and 13.7 mi (22.1 km) from Iberostar Cancun Golf Course.

    Treat yourself to a stay in one of the 173 guestrooms, featuring private plunge pools and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.

    Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a steam room, and a 24-hour fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and a picnic area.

    Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

    Featured amenities include a business center, a 24-hour front desk, and ATM/banking services. Event facilities at this resort consist of a conference center and 5 meeting rooms. Free valet parking is available onsite.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a smoke detector and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

    Front desk staff will greet guests on arrival at the property.

    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

    • Fee for cooked-to-order breakfast: approximately MXN 700 to 1400 for adults, and MXN 350 to 1400 for children
    • Pet fee: MXN 1500 per accommodation, per day plus MXN 1000 one-time cleaning fee
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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