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Hotel ZERMAMA Zermatt

Matterstrasse 23, Zermatt
Our Customer Reviews
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Our Customer Reviews
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You'll be centrally located in Zermatt with a stay at Hotel ZERMAMA Zermatt, you'll be 14 minutes by foot from Zermatt-Furi Gondola. This hotel is within the vicinity of Matterhorn Glacier Ride and Klein Matterhorn Cable Car.

Hotel Facilities

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this Art Deco hotel include ski storage and a fireplace in the lobby.

Hotel Facilities

  • Elevator
  • Concierge services
  • Total number of rooms: 29
  • Number of floors: 5
  • Number of buildings/towers: 1
  • Fireplace in lobby
  • Ski storage
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Front desk (limited hours)
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Year Built: 2019
  • Number of restaurants: 1
  • Snack bar/deli
  • Number of bars/lounges: 1
  • Number of coffee shops/cafes: 1
  • Luggage storage
  • Train station pickup (surcharge)
  • Ski passes available
  • Terrace
  • Lockers available
  • Designer stores on site
  • Art gallery on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways

Room Facilities

  • Room service (limited hours)
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Hair dryer
  • In-room safe
  • Premium bedding
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Free WiFi
  • Rainfall showerhead
  • Private spa tub
  • Heating
  • Electric kettle
  • Towels provided
  • Linens provided
  • Free tea bags/instant coffee
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Restaurant dining guide
  • Heated floor
  • Heated floors
  • Roll-in shower

Hotel Policies & Hotel Remarks

Hotel ZERMAMA Zermatt

Matterstrasse 23, Zermatt, Valais, Switzerland
  • Hotel Policies
  • Check-In: 3:00 PM - 9:30 PM
  • Check-Out: 11:00 AM
  • Minimum check-in age is 18
  • Pets
  • Pets allowed
  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Payment types
  • American Express
  • Mastercard
  • Visa
  • Cash
  • Debit cards not accepted
  • Miscellaneous
  • No rollaway/extra beds available
  • Description
  • You'll be centrally located in Zermatt with a stay at Hotel ZERMAMA Zermatt, you'll be 14 minutes by foot from Zermatt-Furi Gondola. This hotel is within the vicinity of Matterhorn Glacier Ride and Klein Matterhorn Cable Car.

    Treat yourself to a stay in one of the 29 guestrooms, featuring heated floors. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and minibars.

    Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this Art Deco hotel include ski storage and a fireplace in the lobby.

    Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. A train station pick-up service is available for a surcharge.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    The front desk is open daily from 7:30 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.

    • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

    We have included all charges provided to us by the property.

    • Fee for cooked-to-order breakfast: approximately CHF 15 to 30 per person
    • Pet fee: CHF 15 per pet, per day
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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