With a stay at HOTEL NEUSCHLOSS OTARU, you'll be centrally located in Otaru, within a 10-minute drive of Otaru Canal and Otaru Shukutsu Panorama Observation Deck. This spa hotel is 0.4 mi (0.6 km) from Shukutsu Marine Land and 0.4 mi (0.6 km) from Otaru Aquarium.

Stay in one of 58 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones and safes, and housekeeping is provided on request.

Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a vending machine.

Enjoy a satisfying meal at レストラン「ブラウキュステ」 serving guests of HOTEL NEUSCHLOSS OTARU. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.

Featured amenities include a 24-hour front desk, microwave in a common area, and a vending machine. Free self parking is available onsite.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

• Fee for cooked-to-order breakfast: approximately JPY 2530 for adults and JPY 990 for children
• Housekeeping fee: JPY 1100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.