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Hacienda Santa Cruz

Calle 86 S/N, Santa Cruz Palomeque, Mérida
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Located in Mérida, Hacienda Santa Cruz is in a regional park, within a 15-minute drive of Museum of the City of Merida and Mérida Cathedral. This spa hotel is 8.2 mi (13.3 km) from Plaza Grande and 8.2 mi (13.3 km) from Municipal Palace of Merida.

Hotel Facilities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.

Hotel Facilities

  • ATM/banking
  • Concierge services
  • Shopping on site
  • Total number of rooms: 25
  • Number of floors: 1
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Garden
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Porter/bellhop
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built: 1640
  • Number of restaurants: 1
  • Number of meeting rooms: 1
  • Number of outdoor pools: 2
  • Conference center
  • Free self parking
  • Number of bars/lounges: 1
  • Number of poolside bars: 1
  • Number of coffee shops/cafes: 1
  • Luggage storage
  • Terrace
  • Proposal/romance packages available
  • Banquet hall
  • Wheelchair accessible – no

Room Facilities

  • Television
  • Wheelchair accessible
  • Minibar
  • Daily housekeeping
  • Phone
  • Hair dryer
  • Iron/ironing board
  • Premium bedding
  • Shower only
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Down comforter
  • Pillow menu
  • Plasma TV
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Linens provided
  • Soap
  • Shampoo
  • Toilet paper
  • Doorbell/telephone notification

Hotel Policies & Hotel Remarks

Hacienda Santa Cruz

Calle 86 S/N, Santa Cruz Palomeque, Mérida, Yucatán, Mexico
  • Hotel Policies
  • Check-In: 3:00 PM - anytime
  • Check-Out: 12:00 PM
  • Minimum check-in age is 18
  • Pets
  • Pets not allowed
  • Payment types
  • Mastercard
  • Visa
  • Cash
  • Debit cards not accepted
  • Miscellaneous
  • No rollaway/extra beds available
  • No elevators
  • Description
  • Located in Mérida, Hacienda Santa Cruz is in a regional park, within a 15-minute drive of Museum of the City of Merida and Mérida Cathedral. This spa hotel is 8.2 mi (13.3 km) from Plaza Grande and 8.2 mi (13.3 km) from Municipal Palace of Merida.

    Make yourself at home in one of the 25 guestrooms featuring minibars and plasma televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers.

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.

    Satisfy your appetite at "Valentina", a poolside fine-dining restaurant which features a bar/lounge and a garden view. Dining is also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.

    Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

    Front desk staff will greet guests on arrival at the property.

    • Pool access available from 7:00 AM to 7:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

    • Fee for cooked-to-order breakfast: approximately MXN 107 to 180 for adults, and MXN 107 to 180 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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