Mercure Carcassonne la Cite Hotel is in the heart of Carcassonne, within a 5-minute walk of Château Comtal and Narbonnaise Gate. This hotel is 0.4 mi (0.6 km) from Basilica of Saint-Nazaire and 0.5 mi (0.7 km) from Le Musée de la Torture de Carcassone.

Make yourself at home in one of the 80 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.

Satisfy your appetite for lunch or dinner at La Table de l'Olivier, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, ANCV Chèques-vacances, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from June to September.
• Pool access available from 9:00 AM to 8:30 PM.
• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 3.08 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately EUR 18 per person
• Pet fee: EUR 10 per pet, per day
• Service animals are exempt from fees
• Late check-out fee: EUR 40

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.